Exchange only for the purchase within 10 days from the original date of purchase or when the order was placed
Return Policy Exceptions; Refunds are subject to 30% restocking fee plus cleaning service and odour removal ($3.99/per square feet multiplied by the size of the rug)
Order cancellations may also be subject to a 30% restocking fee
Customers are responsible for return cost of shipping, except in case of a defective product
Refunds will be provided in the same tender that the purchase was paid in;
Cash will be refunded in cash
Debit card will be refunded to the original debit card
Credit card will be refunded to the original credit card
Cheques if cleared after 10 days will be refunded in cash
